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Food Service Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate activities of an organization or department that serves food and beverages.

Related: Chefs & Head Cooks Cooks, Institution & Cafeteria Cooks, Private Household Cooks, Restaurant First-Line Supervisors of Food Preparation & Serving Workers

Industries: Hotel & Food

Summary
Details

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Keep records required by government agencies regarding sanitation or food subsidies.
Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Monitor employee and patron activities to ensure liquor regulations are obeyed.
Create specialty dishes and develop recipes to be used in dining facilities.
Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
Order and purchase equipment and supplies.
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
Establish standards for personnel performance and customer service.
Create specialty dishes and develop recipes to be used in dining facilities.
Greet guests, escort them to their seats, and present them with menus and wine lists.
Take dining reservations.
Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Take dining reservations.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Schedule staff hours and assign duties.
Maintain food and equipment inventories, and keep inventory records.
Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
Maintain food and equipment inventories, and keep inventory records.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Count money and make bank deposits.
Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.

Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Operation and Control
- Using equipment or systems.
Installation
- Installing equipment, machines, wiring, or computer programs.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Reading Comprehension
- Reading work-related information.
Service Orientation
- Looking for ways to help people.
Speaking
- Talking to others.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Programming
- Writing computer programs.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Management of Material Resources
- Managing equipment and materials.
Coordination
- Changing what is done based on other people's actions.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Quality Control Analysis
- Testing how well a product or service works.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Writing
- Writing things for co-workers or customers.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Science
- Using scientific rules and strategies to solve problems.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Persuasion
- Talking people into changing their minds or their behavior.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Technology Design
- Making equipment and technology useful for customers.
Active Learning
- Figuring out how to use new ideas or things.
Negotiation
- Bringing people together to solve differences.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Mathematics
- Using math to solve problems.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Repairing
- Repairing machines or systems using the right tools.
Time Management
- Managing your time and the time of other people.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Social Perceptiveness
- Understanding people's reactions.
Instructing
- Teaching people how to do something.

Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Flexibility of Closure
- Seeing hidden patterns.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Memorization
- Remembering words, numbers, pictures, or steps.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Near Vision
- Seeing details up close.
Speed of Closure
- Quickly knowing what you are looking at.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Sound Localization
- Noticing the direction that a sound came from.
Stamina
- Exercising for a long time without getting out of breath.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Originality
- Creating new and original ideas.
Time Sharing
- Doing two or more things at the same time.
Fluency of Ideas
- Coming up with lots of ideas.
Written Expression
- Communicating by writing.
Oral Comprehension
- Listening and understanding what people say.
Deductive Reasoning
- Using rules to solve problems.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Visualization
- Imagining how something will look after it is moved around or changed.
Explosive Strength
- Jumping, sprinting, or throwing something.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Spatial Orientation
- Knowing where things are around you.
Manual Dexterity
- Holding or moving items with your hands.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Finger Dexterity
- Putting together small parts with your fingers.
Written Comprehension
- Reading and understanding what is written.
Speed of Limb Movement
- Quickly moving your arms and legs.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Speech Recognition
- Recognizing spoken words.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Night Vision
- Seeing at night or under low light.
Speech Clarity
- Speaking clearly.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Information Ordering
- Ordering or arranging things.
Selective Attention
- Paying attention to something without being distracted.
Static Strength
- Lifting, pushing, pulling, or carrying.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Hearing Sensitivity
- Telling the difference between sounds.
Category Flexibility
- Grouping things in different ways.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Trunk Strength
- Using your lower back and stomach.
Far Vision
- Seeing details that are far away.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Oral Expression
- Communicating by speaking.
Problem Sensitivity
- Noticing when problems happen.

Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Education

High school diploma or equivalent

Work Experience

Less than 5 years work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

Washington Annual Salary

92290/yr

Washington Hourly Wage

44.37/hr

Currently Employed

5,620

Yearly Projected Openings

770

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Leadership Orientation
Stress Tolerance
Social Orientation
Cooperation
Attention to Detail
Dependability

Cash registers
Laser printers
Notebook computers
Personal computers
Personal digital assistant PDAs or organizers

Accounting software
Analytical or scientific software
Calendar and scheduling software
Cloud-based data access and sharing software
Communications server software
Data base user interface and query software
Desktop publishing software
Electronic mail software
Enterprise resource planning ERP software
Financial analysis software
Human resources software
Inventory management software
Object or component oriented development software
Office suite software
Point of sale POS software
Presentation software
Project management software
Spreadsheet software
Time accounting software
Web page creation and editing software
Word processing software

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