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Spa Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

Related: First-Line Supervisors of Entertainment & Recreation Workers First-Line Supervisors of Personal Service Workers Fitness & Wellness Coordinators Lodging Managers Skincare Specialists

Industries: Service

Summary
Details

Maintain client databases.
Inventory products and order new supplies.
Develop or implement marketing strategies.
Plan or direct spa services and programs.
Assess employee performance and suggest ways to improve work.
Establish spa budgets and financial goals.
Develop staff service or retail goals and guide staff in goal achievement.
Participate in continuing education classes to maintain current knowledge of industry.
Respond to customer inquiries or complaints.
Schedule guest appointments.
Train staff in the use or sale of products, programs, or activities.
Develop staff service or retail goals and guide staff in goal achievement.
Sell products, services, or memberships.
Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
Coordinate facility schedules to maximize usage and efficiency.
Verify staff credentials, such as educational and certification requirements.
Direct facility maintenance or repair.
Check spa equipment to ensure proper functioning.
Recruit, interview, or hire employees.
Inventory products and order new supplies.
Schedule staff or supervise scheduling.
Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.

Time Management
- Managing your time and the time of other people.
Coordination
- Changing what is done based on other people's actions.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Instructing
- Teaching people how to do something.
Installation
- Installing equipment, machines, wiring, or computer programs.
Writing
- Writing things for co-workers or customers.
Persuasion
- Talking people into changing their minds or their behavior.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Social Perceptiveness
- Understanding people's reactions.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Speaking
- Talking to others.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Quality Control Analysis
- Testing how well a product or service works.
Management of Material Resources
- Managing equipment and materials.
Active Learning
- Figuring out how to use new ideas or things.
Negotiation
- Bringing people together to solve differences.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Science
- Using scientific rules and strategies to solve problems.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Repairing
- Repairing machines or systems using the right tools.
Reading Comprehension
- Reading work-related information.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Technology Design
- Making equipment and technology useful for customers.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Operation and Control
- Using equipment or systems.
Service Orientation
- Looking for ways to help people.
Programming
- Writing computer programs.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Mathematics
- Using math to solve problems.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.

Finger Dexterity
- Putting together small parts with your fingers.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Deductive Reasoning
- Using rules to solve problems.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Originality
- Creating new and original ideas.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Far Vision
- Seeing details that are far away.
Speech Recognition
- Recognizing spoken words.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Fluency of Ideas
- Coming up with lots of ideas.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Category Flexibility
- Grouping things in different ways.
Visualization
- Imagining how something will look after it is moved around or changed.
Problem Sensitivity
- Noticing when problems happen.
Speed of Closure
- Quickly knowing what you are looking at.
Manual Dexterity
- Holding or moving items with your hands.
Spatial Orientation
- Knowing where things are around you.
Selective Attention
- Paying attention to something without being distracted.
Trunk Strength
- Using your lower back and stomach.
Hearing Sensitivity
- Telling the difference between sounds.
Oral Expression
- Communicating by speaking.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Speech Clarity
- Speaking clearly.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Explosive Strength
- Jumping, sprinting, or throwing something.
Static Strength
- Lifting, pushing, pulling, or carrying.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Sound Localization
- Noticing the direction that a sound came from.
Memorization
- Remembering words, numbers, pictures, or steps.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Flexibility of Closure
- Seeing hidden patterns.
Written Expression
- Communicating by writing.
Speed of Limb Movement
- Quickly moving your arms and legs.
Near Vision
- Seeing details up close.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Stamina
- Exercising for a long time without getting out of breath.
Night Vision
- Seeing at night or under low light.
Time Sharing
- Doing two or more things at the same time.
Oral Comprehension
- Listening and understanding what people say.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Written Comprehension
- Reading and understanding what is written.
Information Ordering
- Ordering or arranging things.

Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

Education

High school diploma or equivalent

Work Experience

Less than 5 years work experience

Training

No on-the-job training

Education and Training Opportunities

Washington Annual Salary

81100/yr

Washington Hourly Wage

38.99/hr

Currently Employed

26,700

Yearly Projected Openings

2100

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Leadership Orientation
Social Orientation
Cooperation
Dependability
Achievement Orientation
Attention to Detail

Cash registers
Desktop computers
Laser fax machine
Personal computers
Point of sale POS terminal
Special purpose telephones
Tablet computers

Data base user interface and query software
Electronic mail software
Human resources software
Instant messaging software
Internet browser software
Office suite software
Point of sale POS software
Presentation software
Spreadsheet software
Video creation and editing software
Web page creation and editing software
Word processing software

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Spa Managers

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