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Arbitrators, Mediators, and Conciliators

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

Related: Administrative Law Judges, Adjudicators, & Hearing Officers Judges, Magistrate Judges, & Magistrates Judicial Law Clerks Labor Relations Specialists Lawyers

Industries: Professional, Science, & Technical Government

Summary
Details

Authorize payment of valid claims.
Apply relevant laws, regulations, policies, or precedents to reach conclusions.
Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
Apply relevant laws, regulations, policies, or precedents to reach conclusions.
Conduct hearings to obtain information or evidence relative to disposition of claims.
Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
Recommend acceptance or rejection of compromise settlement offers.
Participate in court proceedings.
Research laws, regulations, policies, or precedent decisions to prepare for hearings.
Research laws, regulations, policies, or precedent decisions to prepare for hearings.
Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
Prepare settlement agreements for disputants to sign.
Set up appointments for parties to meet for mediation.
Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
Issue subpoenas or administer oaths to prepare for formal hearings.
Interview claimants, agents, or witnesses to obtain information about disputed issues.
Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.
Rule on exceptions, motions, or admissibility of evidence.
Issue subpoenas or administer oaths to prepare for formal hearings.
Prepare written opinions or decisions regarding cases.

Repairing
- Repairing machines or systems using the right tools.
Speaking
- Talking to others.
Reading Comprehension
- Reading work-related information.
Active Learning
- Figuring out how to use new ideas or things.
Service Orientation
- Looking for ways to help people.
Coordination
- Changing what is done based on other people's actions.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Quality Control Analysis
- Testing how well a product or service works.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Social Perceptiveness
- Understanding people's reactions.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Instructing
- Teaching people how to do something.
Programming
- Writing computer programs.
Technology Design
- Making equipment and technology useful for customers.
Writing
- Writing things for co-workers or customers.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Operation and Control
- Using equipment or systems.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Time Management
- Managing your time and the time of other people.
Mathematics
- Using math to solve problems.
Negotiation
- Bringing people together to solve differences.
Installation
- Installing equipment, machines, wiring, or computer programs.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Management of Material Resources
- Managing equipment and materials.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Science
- Using scientific rules and strategies to solve problems.
Persuasion
- Talking people into changing their minds or their behavior.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Operations Analysis
- Figuring out what a product or service needs to be able to do.

Written Comprehension
- Reading and understanding what is written.
Written Expression
- Communicating by writing.
Night Vision
- Seeing at night or under low light.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Spatial Orientation
- Knowing where things are around you.
Time Sharing
- Doing two or more things at the same time.
Problem Sensitivity
- Noticing when problems happen.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Information Ordering
- Ordering or arranging things.
Category Flexibility
- Grouping things in different ways.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Far Vision
- Seeing details that are far away.
Manual Dexterity
- Holding or moving items with your hands.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Selective Attention
- Paying attention to something without being distracted.
Visualization
- Imagining how something will look after it is moved around or changed.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Oral Expression
- Communicating by speaking.
Originality
- Creating new and original ideas.
Sound Localization
- Noticing the direction that a sound came from.
Speech Clarity
- Speaking clearly.
Deductive Reasoning
- Using rules to solve problems.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Speed of Closure
- Quickly knowing what you are looking at.
Flexibility of Closure
- Seeing hidden patterns.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Stamina
- Exercising for a long time without getting out of breath.
Memorization
- Remembering words, numbers, pictures, or steps.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Trunk Strength
- Using your lower back and stomach.
Finger Dexterity
- Putting together small parts with your fingers.
Speed of Limb Movement
- Quickly moving your arms and legs.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Near Vision
- Seeing details up close.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Static Strength
- Lifting, pushing, pulling, or carrying.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Explosive Strength
- Jumping, sprinting, or throwing something.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Oral Comprehension
- Listening and understanding what people say.
Fluency of Ideas
- Coming up with lots of ideas.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Hearing Sensitivity
- Telling the difference between sounds.
Speech Recognition
- Recognizing spoken words.

Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Education

Bachelor's degree

Work Experience

Less than 5 years work experience

Training

1 to 12 months on-the-job training

Education and Training Opportunities

U.S. Annual Salary

67710/yr

U.S. Hourly Wage

32.55/hr

Currently Employed

280

Yearly Projected Openings

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Sincerity
Empathy
Stress Tolerance
Self-Control
Social Orientation
Cooperation

Desktop computers
Laser fax machine
Notebook computers
Personal computers
Photocopiers
Scanners
Special purpose telephones

Calendar and scheduling software
Customer relationship management CRM software
Data base user interface and query software
Document management software
Electronic mail software
Enterprise resource planning ERP software
Internet browser software
Office suite software
Presentation software
Spreadsheet software
Word processing software

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Arbitrators, Mediators, and Conciliators

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