Interviewers, Except Eligibility and Loan

• Summary

• Details

Work Activities

• Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
• Locate and list addresses and households.
• Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
• Identify and report problems in obtaining valid data.
• Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
• Meet with supervisor daily to submit completed assignments and discuss progress.
• Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
• Compile, record, and code results or data from interview or survey, using computer or specified form.
• Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
• Review data obtained from interview for completeness and accuracy.
• Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
• Assist individuals in filling out applications or questionnaires.
• Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
• Supervise or train other staff members.
• Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.
• Prepare reports to provide answers in response to specific problems.
• Compile, record, and code results or data from interview or survey, using computer or specified form.
• Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
• Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.

Skills

• Mathematics
  • Using math to solve problems.
• Persuasion
  • Talking people into changing their minds or their behavior.
• Equipment Selection
  • Deciding what kind of tools and equipment are needed to do a job.
• Management of Personnel Resources
  • Selecting and managing the best workers for a job.
• Management of Material Resources
  • Managing equipment and materials.
• Active Listening
  • Listening to others, not interrupting, and asking good questions.
• Operations Monitoring
  • Watching gauges, dials, or display screens to make sure a machine is working.
• Operation and Control
  • Using equipment or systems.
• Repairing
  • Repairing machines or systems using the right tools.
• Instructing
  • Teaching people how to do something.
• Systems Analysis
  • Figuring out how a system should work and how changes in the future will affect it.
• Management of Financial Resources
  • Making spending decisions and keeping track of what is spent.
• Reading Comprehension
  • Reading work-related information.
• Writing
  • Writing things for co-workers or customers.
• Critical Thinking
  • Thinking about the pros and cons of different ways to solve a problem.
• Active Learning
  • Figuring out how to use new ideas or things.
• Technology Design
  • Making equipment and technology useful for customers.
• Service Orientation
  • Looking for ways to help people.
• Equipment Maintenance
  • Planning and doing the basic maintenance on equipment.
• Negotiation
  • Bringing people together to solve differences.
• Science
  • Using scientific rules and strategies to solve problems.
• Social Perceptiveness
  • Understanding people's reactions.
• Learning Strategies
  • Using the best training or teaching strategies for learning new things.
• Monitoring
  • Keeping track of how well people and/or groups are doing in order to make improvements.
• Systems Evaluation
  • Measuring how well a system is working and how to improve it.
• Time Management
  • Managing your time and the time of other people.
• Coordination
  • Changing what is done based on other people's actions.
• Operations Analysis
  • Figuring out what a product or service needs to be able to do.
• Programming
  • Writing computer programs.
• Speaking
  • Talking to others.
• Complex Problem Solving
  • Noticing a problem and figuring out the best way to solve it.
• Troubleshooting
  • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
• Quality Control Analysis
  • Testing how well a product or service works.
• Judgment and Decision Making
  • Thinking about the pros and cons of different options and picking the best one.
• Installation
  • Installing equipment, machines, wiring, or computer programs.

Abilities

• Static Strength
  • Lifting, pushing, pulling, or carrying.
• Wrist-Finger Speed
  • Making fast, simple, repeated movements of your fingers, hands, and wrists.
• Stamina
  • Exercising for a long time without getting out of breath.
• Visualization
  • Imagining how something will look after it is moved around or changed.
• Auditory Attention
  • Paying attention to one sound while there are other distracting sounds.
• Category Flexibility
  • Grouping things in different ways.
• Hearing Sensitivity
  • Telling the difference between sounds.
• Oral Expression
  • Communicating by speaking.
• Night Vision
  • Seeing at night or under low light.
• Reaction Time
  • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
• Sound Localization
  • Noticing the direction that a sound came from.
• Gross Body Equilibrium
  • Keeping your balance or staying upright.
• Peripheral Vision
  • Seeing something to your side when your are looking ahead.
• Oral Comprehension
  • Listening and understanding what people say.
• Mathematical Reasoning
  • Choosing the right type of math to solve a problem.
• Number Facility
  • Adding, subtracting, multiplying, or dividing.
• Rate Control
  • Changing when and how fast you move based on how something else is moving.
• Time Sharing
  • Doing two or more things at the same time.
• Manual Dexterity
  • Holding or moving items with your hands.
• Explosive Strength
  • Jumping, sprinting, or throwing something.
• Finger Dexterity
  • Putting together small parts with your fingers.
• Control Precision
  • Quickly changing the controls of a machine, car, truck or boat.
• Far Vision
  • Seeing details that are far away.
• Depth Perception
  • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Written Comprehension
  • Reading and understanding what is written.
• Inductive Reasoning
  • Making general rules or coming up with answers from lots of detailed information.
• Near Vision
  • Seeing details up close.
• Fluency of Ideas
  • Coming up with lots of ideas.
• Flexibility of Closure
  • Seeing hidden patterns.
• Originality
  • Creating new and original ideas.
• Extent Flexibility
  • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
• Visual Color Discrimination
  • Noticing the difference between colors, including shades and brightness.
• Trunk Strength
  • Using your lower back and stomach.
• Spatial Orientation
  • Knowing where things are around you.
• Glare Sensitivity
  • Seeing something even if there is a glare or very bright light.
• Information Ordering
  • Ordering or arranging things.
• Deductive Reasoning
  • Using rules to solve problems.
• Response Orientation
  • Quickly deciding if you should move your hand, foot, or other body part.
• Problem Sensitivity
  • Noticing when problems happen.
• Dynamic Strength
  • Exercising for a long time without your muscles getting tired.
• Perceptual Speed
  • Quickly comparing groups of letters, numbers, pictures, or other things.
• Gross Body Coordination
  • Moving your arms, legs, and mid-section together while your whole body is moving.
• Speech Clarity
  • Speaking clearly.
• Speech Recognition
  • Recognizing spoken words.
• Written Expression
  • Communicating by writing.
• Speed of Limb Movement
  • Quickly moving your arms and legs.
• Dynamic Flexibility
  • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
• Arm-Hand Steadiness
  • Keeping your arm or hand steady.
• Selective Attention
  • Paying attention to something without being distracted.
• Memorization
  • Remembering words, numbers, pictures, or steps.
• Speed of Closure
  • Quickly knowing what you are looking at.
• Multilimb Coordination
  • Using your arms and/or legs together while sitting, standing, or lying down.

Knowledge

• Medicine and Dentistry
  • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Production and Processing
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Physics
  • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
• Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Biology
  • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
• History and Archeology
  • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
• Psychology
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Building and Construction
  • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
• Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Philosophy and Theology
  • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Fine Arts
  • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
• Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Communications and Media
  • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Engineering and Technology
  • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Foreign Language
  • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
• Economics and Accounting
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• Administrative
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Geography
  • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
• Design
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Sociology and Anthropology
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Therapy and Counseling
  • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Mechanical
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Education

Education

High school diploma or equivalent

Work Experience

No work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

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Education and Training Opportunities

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Pay

Washington Annual Salary

48570/yr

Washington Hourly Wage

23.35/hr

Washington Employment Trends

Currently Employed

3,970

Yearly Projected Openings

490

Personality

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

• Social Orientation
• Cooperation
• Attention to Detail
• Dependability
• Integrity

Tools

• Automobiles or cars
• Inkjet printers
• Laser fax machine
• Notebook computers
• Personal computers
• Phone headsets
• Photocopiers
• Scanners
• Special purpose telephones

Technology

• Analytical or scientific software
• Customer relationship management CRM software
• Data base user interface and query software
• Electronic mail software
• Enterprise resource planning ERP software
• Human resources software
• Internet browser software
• Medical software
• Office suite software
• Presentation software
• Project management software
• Spreadsheet software
• Video conferencing software
• Word processing software