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First-Line Supervisors of Mechanics, Installers, and Repairers

Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.
  • Summary

  • Details

  • Work Activities

    • Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
    • Develop or implement electronic maintenance programs or computer information management systems.
    • Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.
    • Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
    • Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
    • Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
    • Participate in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.
    • Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.
    • Requisition materials and supplies, such as tools, equipment, or replacement parts.
    • Design equipment configurations to meet personnel needs.
    • Review, evaluate, accept, and coordinate completion of work bid from contractors.
    • Compile operational or personnel records, such as time and production records, inventory data, repair or maintenance statistics, or test results.
    • Compute estimates and actual costs of factors such as materials, labor, or outside contractors.
    • Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.
    • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
    • Investigate accidents or injuries and prepare reports of findings.
    • Monitor employees' work levels and review work performance.
    • Perform skilled repair or maintenance operations, using equipment such as hand or power tools, hydraulic presses or shears, or welding equipment.
    • Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
    • Compile operational or personnel records, such as time and production records, inventory data, repair or maintenance statistics, or test results.
    • Meet with vendors or suppliers to discuss products used in repair work.
    • Interpret specifications, blueprints, or job orders to construct templates and lay out reference points for workers.
    • Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
    • Investigate accidents or injuries and prepare reports of findings.
    • Develop, implement, or evaluate maintenance policies and procedures.
    • Perform skilled repair or maintenance operations, using equipment such as hand or power tools, hydraulic presses or shears, or welding equipment.
    • Confer with personnel, such as management, engineering, quality control, customer, or union workers' representatives, to coordinate work activities, resolve employee grievances, or identify and review resource needs.

    Skills

    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Service Orientation
      • Looking for ways to help people.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Negotiation
      • Bringing people together to solve differences.
    • Programming
      • Writing computer programs.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Management of Material Resources
      • Managing equipment and materials.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Speaking
      • Talking to others.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Mathematics
      • Using math to solve problems.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Reading Comprehension
      • Reading work-related information.
    • Time Management
      • Managing your time and the time of other people.
    • Coordination
      • Changing what is done based on other people's actions.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Writing
      • Writing things for co-workers or customers.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Instructing
      • Teaching people how to do something.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Operation and Control
      • Using equipment or systems.

    Abilities

    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Speech Recognition
      • Recognizing spoken words.
    • Information Ordering
      • Ordering or arranging things.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Written Comprehension
      • Reading and understanding what is written.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Oral Expression
      • Communicating by speaking.
    • Near Vision
      • Seeing details up close.
    • Far Vision
      • Seeing details that are far away.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Spatial Orientation
      • Knowing where things are around you.
    • Night Vision
      • Seeing at night or under low light.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Written Expression
      • Communicating by writing.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Time Sharing
      • Doing two or more things at the same time.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Originality
      • Creating new and original ideas.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Category Flexibility
      • Grouping things in different ways.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Speech Clarity
      • Speaking clearly.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Trunk Strength
      • Using your lower back and stomach.

    Knowledge

    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    Education

    Education
    High school diploma or equivalent
    Work Experience
    Less than 5 years work experience
    Training
    No on-the-job training

    Pay

    Washington Annual Salary
    92820/yr
    Washington Hourly Wage
    44.63/hr

    Washington Employment Trends

    Currently Employed
    14,790
    Yearly Projected Openings
    1470

    Personality

    Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:
    • Dependability
    • Attention to Detail
    • Stress Tolerance
    • Integrity
    • Leadership
    • Self Control

    Tools

    • Calipers
    • Desktop computers
    • Laser printers
    • Liquid penetrant examination equipment
    • Mainframe computers
    • Microcontrollers
    • Personal computers
    • Plasma arc welding machine
    • Power drills
    • Spot welding machine
    • Tape measures
    • Two way radios

    Technology

    • Accounting software
    • Calendar and scheduling software
    • Cloud-based data access and sharing software
    • Communications server software
    • Computer aided design CAD software
    • Data base user interface and query software
    • Electronic mail software
    • Enterprise resource planning ERP software
    • Facilities management software
    • Industrial control software
    • Internet browser software
    • Inventory management software
    • Office suite software
    • Operating system software
    • Presentation software
    • Project management software
    • Spreadsheet software
    • Time accounting software
    • Word processing software