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Lodging Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Related: Concierges Facilities Managers First-Line Supervisors of Personal Service Workers Food Service Managers Property, Real Estate, & Community Association Managers

Industries: Hotel & Food

Summary
Details

Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
Develop and implement policies and procedures for the operation of a department or establishment.
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Show, rent, or assign accommodations.
Book tickets for guests for local tours and attractions.
Collect payments and record data pertaining to funds and expenditures.
Show, rent, or assign accommodations.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Interview and hire applicants.
Train staff members.
Greet and register guests.
Monitor the revenue activity of the hotel or facility.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Coordinate front-office activities of hotels or motels, and resolve problems.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Collect payments and record data pertaining to funds and expenditures.
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Interview and hire applicants.
Confer and cooperate with other managers to ensure coordination of hotel activities.
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Manage and maintain temporary or permanent lodging facilities.
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Perform marketing and public relations activities.
Develop and implement policies and procedures for the operation of a department or establishment.
Prepare required paperwork pertaining to departmental functions.
Assign duties to workers, and schedule shifts.
Coordinate front-office activities of hotels or motels, and resolve problems.
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Develop and implement policies and procedures for the operation of a department or establishment.

Technology Design
- Making equipment and technology useful for customers.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Mathematics
- Using math to solve problems.
Coordination
- Changing what is done based on other people's actions.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Reading Comprehension
- Reading work-related information.
Negotiation
- Bringing people together to solve differences.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Speaking
- Talking to others.
Social Perceptiveness
- Understanding people's reactions.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Programming
- Writing computer programs.
Science
- Using scientific rules and strategies to solve problems.
Persuasion
- Talking people into changing their minds or their behavior.
Writing
- Writing things for co-workers or customers.
Instructing
- Teaching people how to do something.
Installation
- Installing equipment, machines, wiring, or computer programs.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Time Management
- Managing your time and the time of other people.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Service Orientation
- Looking for ways to help people.
Quality Control Analysis
- Testing how well a product or service works.
Management of Material Resources
- Managing equipment and materials.
Active Learning
- Figuring out how to use new ideas or things.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Operation and Control
- Using equipment or systems.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Repairing
- Repairing machines or systems using the right tools.

Memorization
- Remembering words, numbers, pictures, or steps.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Speech Clarity
- Speaking clearly.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Information Ordering
- Ordering or arranging things.
Written Expression
- Communicating by writing.
Time Sharing
- Doing two or more things at the same time.
Visualization
- Imagining how something will look after it is moved around or changed.
Spatial Orientation
- Knowing where things are around you.
Finger Dexterity
- Putting together small parts with your fingers.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Trunk Strength
- Using your lower back and stomach.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Written Comprehension
- Reading and understanding what is written.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Manual Dexterity
- Holding or moving items with your hands.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Speed of Limb Movement
- Quickly moving your arms and legs.
Static Strength
- Lifting, pushing, pulling, or carrying.
Speech Recognition
- Recognizing spoken words.
Originality
- Creating new and original ideas.
Category Flexibility
- Grouping things in different ways.
Selective Attention
- Paying attention to something without being distracted.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Far Vision
- Seeing details that are far away.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Deductive Reasoning
- Using rules to solve problems.
Fluency of Ideas
- Coming up with lots of ideas.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Sound Localization
- Noticing the direction that a sound came from.
Near Vision
- Seeing details up close.
Hearing Sensitivity
- Telling the difference between sounds.
Explosive Strength
- Jumping, sprinting, or throwing something.
Problem Sensitivity
- Noticing when problems happen.
Stamina
- Exercising for a long time without getting out of breath.
Night Vision
- Seeing at night or under low light.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Speed of Closure
- Quickly knowing what you are looking at.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Flexibility of Closure
- Seeing hidden patterns.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Oral Expression
- Communicating by speaking.
Oral Comprehension
- Listening and understanding what people say.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.

Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Education

High school diploma or equivalent

Work Experience

Less than 5 years work experience

Training

No on-the-job training

Education and Training Opportunities

Washington Annual Salary

86890/yr

Washington Hourly Wage

41.78/hr

Currently Employed

1,400

Yearly Projected Openings

180

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Dependability
Persistence
Initiative
Adaptability/Flexibility
Attention to Detail
Self Control

Cash registers
Desktop calculator
Desktop computers
Magnetic stripe readers and encoders
Notebook computers
Personal computers
Portable data input terminals
Premise branch exchange PBX systems
Special purpose telephones
Voice mail systems

Accounting software
Customer relationship management CRM software
Data base user interface and query software
Electronic mail software
Enterprise resource planning ERP software
Facilities management software
Financial analysis software
Office suite software
Point of sale POS software
Presentation software
Spreadsheet software
Time accounting software
Web page creation and editing software
Word processing software

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