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Funeral Home Managers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Related: Crematory Operators Embalmers Funeral Attendants Morticians, Undertakers, & Funeral Arrangers Social & Community Service Managers

Industries: Service

Summary
Details

Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
Schedule funerals, burials, or cremations.
Explain goals, policies, or procedures to staff members.
Identify skill development needs for funeral home staff.
Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
Interview and hire new employees.
Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
Conduct market research and analyze industry trends.
Attend or make presentations at community events to promote funeral home services or build community relationships.
Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
Sell funeral services, products, or merchandise to clients.
Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
Complete and maintain records, such as state-required documents, tracking documents, or product inventories.
Set prices or credit terms for funeral products or services.
Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.
Offer counsel and comfort to families and friends of the deceased.
Schedule work hours for funeral home or contract employees.
Negotiate contracts for prearranged funeral services.
Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
Interview and hire new employees.

Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Active Learning
- Figuring out how to use new ideas or things.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Reading Comprehension
- Reading work-related information.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Operation and Control
- Using equipment or systems.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Speaking
- Talking to others.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Quality Control Analysis
- Testing how well a product or service works.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Repairing
- Repairing machines or systems using the right tools.
Mathematics
- Using math to solve problems.
Writing
- Writing things for co-workers or customers.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Service Orientation
- Looking for ways to help people.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Programming
- Writing computer programs.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Active Listening
- Listening to others, not interrupting, and asking good questions.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Coordination
- Changing what is done based on other people's actions.
Persuasion
- Talking people into changing their minds or their behavior.
Technology Design
- Making equipment and technology useful for customers.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Social Perceptiveness
- Understanding people's reactions.
Time Management
- Managing your time and the time of other people.
Science
- Using scientific rules and strategies to solve problems.
Management of Material Resources
- Managing equipment and materials.
Instructing
- Teaching people how to do something.
Negotiation
- Bringing people together to solve differences.
Installation
- Installing equipment, machines, wiring, or computer programs.

Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Written Comprehension
- Reading and understanding what is written.
Speed of Closure
- Quickly knowing what you are looking at.
Oral Expression
- Communicating by speaking.
Category Flexibility
- Grouping things in different ways.
Manual Dexterity
- Holding or moving items with your hands.
Flexibility of Closure
- Seeing hidden patterns.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Speed of Limb Movement
- Quickly moving your arms and legs.
Stamina
- Exercising for a long time without getting out of breath.
Explosive Strength
- Jumping, sprinting, or throwing something.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.
Sound Localization
- Noticing the direction that a sound came from.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Fluency of Ideas
- Coming up with lots of ideas.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Time Sharing
- Doing two or more things at the same time.
Static Strength
- Lifting, pushing, pulling, or carrying.
Information Ordering
- Ordering or arranging things.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Trunk Strength
- Using your lower back and stomach.
Speech Clarity
- Speaking clearly.
Speech Recognition
- Recognizing spoken words.
Hearing Sensitivity
- Telling the difference between sounds.
Problem Sensitivity
- Noticing when problems happen.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Deductive Reasoning
- Using rules to solve problems.
Written Expression
- Communicating by writing.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Selective Attention
- Paying attention to something without being distracted.
Finger Dexterity
- Putting together small parts with your fingers.
Far Vision
- Seeing details that are far away.
Spatial Orientation
- Knowing where things are around you.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Night Vision
- Seeing at night or under low light.
Oral Comprehension
- Listening and understanding what people say.
Visualization
- Imagining how something will look after it is moved around or changed.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Originality
- Creating new and original ideas.
Memorization
- Remembering words, numbers, pictures, or steps.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Near Vision
- Seeing details up close.

Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Education

Associate's degree

Work Experience

Less than 5 years work experience

Training

No on-the-job training

Education and Training Opportunities

Washington Annual Salary

91760/yr

Washington Hourly Wage

44.12/hr

Currently Employed

160

Yearly Projected Openings

Enterprising: People interested in this work like activities that include leading, making decisions, and business. They do well at jobs that need:

Humility
Sincerity
Leadership Orientation
Perseverance
Empathy
Stress Tolerance

Absorbent pillows
Air exhausters
Art airbrushes
Articulating boom lift
Automobiles or cars
Autopsy head rests
Autopsy knives or blades
Autopsy specimen bags or containers
Autopsy tables
Cadaver carriers
Cadaver lifter or transfer devices
Centrifugal pumps
Chemical pumps
Container trailers
Conveyor roller
Dating or numbering machines
Embalming injecting tubes
Embalming injector needles
Embalming sinks
Embalming vein drainage tubes
Hazardous material protective apparel
Irrigation or suction handpieces or cannulas or tips or catheters
Latch
Limousines
Medical syringes with needle
Minivans or vans
Mortuary aspirators
Mortuary packs
Personal computers
Protective gloves
Respirators
Surgical clamps or clips or forceps
Surgical trocars for general use
Suture needles
Tampers

Accounting software
Data base user interface and query software
Electronic mail software
Human resources software
Internet browser software
Office suite software
Presentation software
Spreadsheet software
Video creation and editing software
Word processing software

ADDITIONAL RESOURCES

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Funeral Home Managers

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