Gambling Surveillance Officers and Gambling Investigators

• Summary

• Details

Work Activities

• Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
• Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
• Develop and maintain log of surveillance observations.
• Supervise or train surveillance observers.
• Supervise or train surveillance observers.
• Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
• Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
• Act as oversight or security agents for management or customers.
• Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
• Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
• Review video surveillance footage.
• Develop and maintain log of surveillance observations.
• Report all violations and suspicious behaviors to supervisors, verbally or in writing.
• Review video surveillance footage.
• Develop and maintain log of surveillance observations.

Skills

• Reading Comprehension
  • Reading work-related information.
• Active Listening
  • Listening to others, not interrupting, and asking good questions.
• Operations Analysis
  • Figuring out what a product or service needs to be able to do.
• Equipment Maintenance
  • Planning and doing the basic maintenance on equipment.
• Critical Thinking
  • Thinking about the pros and cons of different ways to solve a problem.
• Negotiation
  • Bringing people together to solve differences.
• Installation
  • Installing equipment, machines, wiring, or computer programs.
• Service Orientation
  • Looking for ways to help people.
• Technology Design
  • Making equipment and technology useful for customers.
• Troubleshooting
  • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
• Writing
  • Writing things for co-workers or customers.
• Complex Problem Solving
  • Noticing a problem and figuring out the best way to solve it.
• Systems Evaluation
  • Measuring how well a system is working and how to improve it.
• Instructing
  • Teaching people how to do something.
• Social Perceptiveness
  • Understanding people's reactions.
• Learning Strategies
  • Using the best training or teaching strategies for learning new things.
• Operations Monitoring
  • Watching gauges, dials, or display screens to make sure a machine is working.
• Operation and Control
  • Using equipment or systems.
• Systems Analysis
  • Figuring out how a system should work and how changes in the future will affect it.
• Repairing
  • Repairing machines or systems using the right tools.
• Speaking
  • Talking to others.
• Science
  • Using scientific rules and strategies to solve problems.
• Persuasion
  • Talking people into changing their minds or their behavior.
• Equipment Selection
  • Deciding what kind of tools and equipment are needed to do a job.
• Management of Personnel Resources
  • Selecting and managing the best workers for a job.
• Quality Control Analysis
  • Testing how well a product or service works.
• Judgment and Decision Making
  • Thinking about the pros and cons of different options and picking the best one.
• Time Management
  • Managing your time and the time of other people.
• Active Learning
  • Figuring out how to use new ideas or things.
• Programming
  • Writing computer programs.
• Mathematics
  • Using math to solve problems.
• Coordination
  • Changing what is done based on other people's actions.
• Monitoring
  • Keeping track of how well people and/or groups are doing in order to make improvements.
• Management of Financial Resources
  • Making spending decisions and keeping track of what is spent.
• Management of Material Resources
  • Managing equipment and materials.

Abilities

• Dynamic Strength
  • Exercising for a long time without your muscles getting tired.
• Far Vision
  • Seeing details that are far away.
• Static Strength
  • Lifting, pushing, pulling, or carrying.
• Sound Localization
  • Noticing the direction that a sound came from.
• Glare Sensitivity
  • Seeing something even if there is a glare or very bright light.
• Mathematical Reasoning
  • Choosing the right type of math to solve a problem.
• Speed of Closure
  • Quickly knowing what you are looking at.
• Flexibility of Closure
  • Seeing hidden patterns.
• Visualization
  • Imagining how something will look after it is moved around or changed.
• Wrist-Finger Speed
  • Making fast, simple, repeated movements of your fingers, hands, and wrists.
• Trunk Strength
  • Using your lower back and stomach.
• Depth Perception
  • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
• Near Vision
  • Seeing details up close.
• Speech Recognition
  • Recognizing spoken words.
• Hearing Sensitivity
  • Telling the difference between sounds.
• Selective Attention
  • Paying attention to something without being distracted.
• Oral Expression
  • Communicating by speaking.
• Arm-Hand Steadiness
  • Keeping your arm or hand steady.
• Extent Flexibility
  • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
• Peripheral Vision
  • Seeing something to your side when your are looking ahead.
• Speech Clarity
  • Speaking clearly.
• Visual Color Discrimination
  • Noticing the difference between colors, including shades and brightness.
• Night Vision
  • Seeing at night or under low light.
• Gross Body Coordination
  • Moving your arms, legs, and mid-section together while your whole body is moving.
• Oral Comprehension
  • Listening and understanding what people say.
• Information Ordering
  • Ordering or arranging things.
• Manual Dexterity
  • Holding or moving items with your hands.
• Speed of Limb Movement
  • Quickly moving your arms and legs.
• Problem Sensitivity
  • Noticing when problems happen.
• Originality
  • Creating new and original ideas.
• Fluency of Ideas
  • Coming up with lots of ideas.
• Finger Dexterity
  • Putting together small parts with your fingers.
• Inductive Reasoning
  • Making general rules or coming up with answers from lots of detailed information.
• Written Expression
  • Communicating by writing.
• Control Precision
  • Quickly changing the controls of a machine, car, truck or boat.
• Deductive Reasoning
  • Using rules to solve problems.
• Time Sharing
  • Doing two or more things at the same time.
• Dynamic Flexibility
  • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
• Gross Body Equilibrium
  • Keeping your balance or staying upright.
• Auditory Attention
  • Paying attention to one sound while there are other distracting sounds.
• Stamina
  • Exercising for a long time without getting out of breath.
• Rate Control
  • Changing when and how fast you move based on how something else is moving.
• Explosive Strength
  • Jumping, sprinting, or throwing something.
• Response Orientation
  • Quickly deciding if you should move your hand, foot, or other body part.
• Number Facility
  • Adding, subtracting, multiplying, or dividing.
• Memorization
  • Remembering words, numbers, pictures, or steps.
• Multilimb Coordination
  • Using your arms and/or legs together while sitting, standing, or lying down.
• Written Comprehension
  • Reading and understanding what is written.
• Category Flexibility
  • Grouping things in different ways.
• Perceptual Speed
  • Quickly comparing groups of letters, numbers, pictures, or other things.
• Spatial Orientation
  • Knowing where things are around you.
• Reaction Time
  • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.

Knowledge

• Therapy and Counseling
  • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
• Computers and Electronics
  • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Mathematics
  • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
• Sociology and Anthropology
  • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
• Design
  • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
• Communications and Media
  • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
• Fine Arts
  • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
• Sales and Marketing
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Customer and Personal Service
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Transportation
  • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
• Medicine and Dentistry
  • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
• Public Safety and Security
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
• Mechanical
  • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Psychology
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
• Philosophy and Theology
  • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
• Chemistry
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Law and Government
  • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Economics and Accounting
  • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
• Engineering and Technology
  • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
• Production and Processing
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Administrative
  • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
• Food Production
  • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
• English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
• Building and Construction
  • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
• Foreign Language
  • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
• History and Archeology
  • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
• Biology
  • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
• Education and Training
  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Telecommunications
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
• Physics
  • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
• Geography
  • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Education

Education

High school diploma or equivalent

Work Experience

Less than 5 years work experience

Training

1 to 12 months on-the-job training

Education and Training Opportunities

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Education and Training Opportunities

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Pay

Washington Annual Salary

46220/yr

Washington Hourly Wage

22.22/hr

Washington Employment Trends

Currently Employed

620

Yearly Projected Openings

100

Personality

Conventional: People interested in this work like activities that include data, detail, and regular routines. They do well at jobs that need:

• Self-Control
• Cautiousness
• Integrity
• Attention to Detail
• Dependability
• Stress Tolerance

Tools

• Alarm systems
• Closed circuit television CCTV system
• Digital camcorders or video cameras
• Digital cameras
• Digital video recorders
• Golf carts
• Handcuffs
• Handguns
• Laser printers
• Notebook computers
• Personal computers
• Poker or slot machines
• Security cameras
• Security metal detector
• Special purpose telephones
• Tablet computers
• Two way radios
• Video cassette players or recorders

Technology

• Data base user interface and query software
• Electronic mail software
• Graphics or photo imaging software
• Office suite software
• Presentation software
• Spreadsheet software
• Word processing software