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Tour Guides and Escorts

Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
  • Summary

  • Details

  • Work Activities

    • Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
    • Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
    • Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
    • Select travel routes and sites to be visited based on knowledge of specific areas.
    • Greet and register visitors, and issue any required identification badges or safety devices.
    • Collect fees and tickets from group members.
    • Describe tour points of interest to group members, and respond to questions.
    • Solicit tour patronage and sell souvenirs.
    • Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
    • Train other guides and volunteers.
    • Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
    • Assemble and check the required supplies and equipment prior to departure.
    • Solicit tour patronage and sell souvenirs.
    • Greet and register visitors, and issue any required identification badges or safety devices.
    • Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
    • Provide directions and other pertinent information to visitors.
    • Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
    • Describe tour points of interest to group members, and respond to questions.
    • Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
    • Conduct educational activities for school children.
    • Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
    • Drive motor vehicles to transport visitors to establishments and tour site locations.

    Skills

    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Programming
      • Writing computer programs.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.
    • Service Orientation
      • Looking for ways to help people.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Time Management
      • Managing your time and the time of other people.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Instructing
      • Teaching people how to do something.
    • Writing
      • Writing things for co-workers or customers.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Negotiation
      • Bringing people together to solve differences.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Reading Comprehension
      • Reading work-related information.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Management of Material Resources
      • Managing equipment and materials.
    • Coordination
      • Changing what is done based on other people's actions.
    • Speaking
      • Talking to others.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Mathematics
      • Using math to solve problems.
    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Operation and Control
      • Using equipment or systems.

    Abilities

    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Category Flexibility
      • Grouping things in different ways.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Far Vision
      • Seeing details that are far away.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Speech Recognition
      • Recognizing spoken words.
    • Speech Clarity
      • Speaking clearly.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Time Sharing
      • Doing two or more things at the same time.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Spatial Orientation
      • Knowing where things are around you.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Written Expression
      • Communicating by writing.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Originality
      • Creating new and original ideas.
    • Written Comprehension
      • Reading and understanding what is written.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Night Vision
      • Seeing at night or under low light.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Information Ordering
      • Ordering or arranging things.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Oral Expression
      • Communicating by speaking.
    • Near Vision
      • Seeing details up close.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Trunk Strength
      • Using your lower back and stomach.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Stamina
      • Exercising for a long time without getting out of breath.

    Knowledge

    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

    Education

    Education
    High school diploma or equivalent
    Work Experience
    No work experience
    Training
    1 to 12 months on-the-job training

    Pay

    Washington Annual Salary
    48830/yr
    Washington Hourly Wage
    23.48/hr

    Washington Employment Trends

    Currently Employed
    1,360
    Yearly Projected Openings
    320

    Personality

    Social: People interested in this work like activities that include helping people, teaching, and talking. They do well at jobs that need:
    • Self Control
    • Adaptability/Flexibility
    • Concern for Others
    • Cooperation
    • Dependability
    • Attention to Detail

    Tools

    • Busses
    • Desktop computers
    • Electronic charts or maps or atlases
    • Laser fax machine
    • Microphones
    • Mobile medical services first aid kits
    • Mobile phones
    • Passenger or automobile ferries
    • Personal digital assistant PDAs or organizers
    • Touring bicycles

    Technology

    • Computer based training software
    • Customer relationship management CRM software
    • Data base user interface and query software
    • Electronic mail software
    • Graphics or photo imaging software
    • Internet browser software
    • Mobile location based services software
    • Office suite software
    • Presentation software
    • Spreadsheet software
    • Video conferencing software
    • Web page creation and editing software
    • Word processing software