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Computer, Automated Teller, and Office Machine Repairers

It's a bright outlook for

This career will grow rapidly in the next few years.

Learn more about what they do.

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Related: Calibration Technologists & Technicians Electrical & Electronic Engineering Technologists & Technicians Electrical & Electronics Repairers, Commercial & Industrial Equipment Electromechanical Equipment Assemblers Telecommunications Equipment Installers & Repairers

Industries: Retail Wholesale/Commercial Sales Service

Summary
Details

Maintain parts inventories and order any additional parts needed for repairs.
Converse with customers to determine details of equipment problems.
Travel to customers' stores or offices to service machines or to provide emergency repair service.
Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
Calibrate testing instruments.
Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
Install and configure new equipment, including operating software or peripheral equipment.
Assemble machines according to specifications, using hand or power tools and measuring devices.
Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
Align, adjust, or calibrate equipment according to specifications.
Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
Maintain parts inventories and order any additional parts needed for repairs.
Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
Test new systems to ensure that they are in working order.
Lay cable and hook up electrical connections between machines, power sources, and phone lines.
Advise customers concerning equipment operation, maintenance, or programming.
Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
Maintain records of equipment maintenance work or repairs.
Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
Complete repair bills, shop records, time cards, or expense reports.
Reassemble machines after making repairs or replacing parts.
Train new repairers.
Operate machines to test functioning of parts or mechanisms.
Align, adjust, or calibrate equipment according to specifications.
Fill machines with toners, inks, or other duplicating fluids.
Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
Lay cable and hook up electrical connections between machines, power sources, and phone lines.
Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
Analyze equipment performance records to assess equipment functioning.

Active Listening
- Listening to others, not interrupting, and asking good questions.
Equipment Maintenance
- Planning and doing the basic maintenance on equipment.
Repairing
- Repairing machines or systems using the right tools.
Equipment Selection
- Deciding what kind of tools and equipment are needed to do a job.
Writing
- Writing things for co-workers or customers.
Operations Analysis
- Figuring out what a product or service needs to be able to do.
Quality Control Analysis
- Testing how well a product or service works.
Speaking
- Talking to others.
Service Orientation
- Looking for ways to help people.
Active Learning
- Figuring out how to use new ideas or things.
Management of Material Resources
- Managing equipment and materials.
Operations Monitoring
- Watching gauges, dials, or display screens to make sure a machine is working.
Troubleshooting
- Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Social Perceptiveness
- Understanding people's reactions.
Negotiation
- Bringing people together to solve differences.
Persuasion
- Talking people into changing their minds or their behavior.
Installation
- Installing equipment, machines, wiring, or computer programs.
Operation and Control
- Using equipment or systems.
Learning Strategies
- Using the best training or teaching strategies for learning new things.
Science
- Using scientific rules and strategies to solve problems.
Monitoring
- Keeping track of how well people and/or groups are doing in order to make improvements.
Management of Financial Resources
- Making spending decisions and keeping track of what is spent.
Critical Thinking
- Thinking about the pros and cons of different ways to solve a problem.
Judgment and Decision Making
- Thinking about the pros and cons of different options and picking the best one.
Systems Analysis
- Figuring out how a system should work and how changes in the future will affect it.
Systems Evaluation
- Measuring how well a system is working and how to improve it.
Programming
- Writing computer programs.
Reading Comprehension
- Reading work-related information.
Technology Design
- Making equipment and technology useful for customers.
Time Management
- Managing your time and the time of other people.
Complex Problem Solving
- Noticing a problem and figuring out the best way to solve it.
Coordination
- Changing what is done based on other people's actions.
Management of Personnel Resources
- Selecting and managing the best workers for a job.
Mathematics
- Using math to solve problems.
Instructing
- Teaching people how to do something.

Selective Attention
- Paying attention to something without being distracted.
Written Expression
- Communicating by writing.
Fluency of Ideas
- Coming up with lots of ideas.
Spatial Orientation
- Knowing where things are around you.
Written Comprehension
- Reading and understanding what is written.
Auditory Attention
- Paying attention to one sound while there are other distracting sounds.
Response Orientation
- Quickly deciding if you should move your hand, foot, or other body part.
Deductive Reasoning
- Using rules to solve problems.
Inductive Reasoning
- Making general rules or coming up with answers from lots of detailed information.
Stamina
- Exercising for a long time without getting out of breath.
Gross Body Equilibrium
- Keeping your balance or staying upright.
Far Vision
- Seeing details that are far away.
Sound Localization
- Noticing the direction that a sound came from.
Depth Perception
- Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Trunk Strength
- Using your lower back and stomach.
Speech Recognition
- Recognizing spoken words.
Hearing Sensitivity
- Telling the difference between sounds.
Speech Clarity
- Speaking clearly.
Static Strength
- Lifting, pushing, pulling, or carrying.
Dynamic Strength
- Exercising for a long time without your muscles getting tired.
Night Vision
- Seeing at night or under low light.
Wrist-Finger Speed
- Making fast, simple, repeated movements of your fingers, hands, and wrists.
Arm-Hand Steadiness
- Keeping your arm or hand steady.
Manual Dexterity
- Holding or moving items with your hands.
Oral Expression
- Communicating by speaking.
Problem Sensitivity
- Noticing when problems happen.
Peripheral Vision
- Seeing something to your side when your are looking ahead.
Oral Comprehension
- Listening and understanding what people say.
Speed of Limb Movement
- Quickly moving your arms and legs.
Explosive Strength
- Jumping, sprinting, or throwing something.
Category Flexibility
- Grouping things in different ways.
Originality
- Creating new and original ideas.
Speed of Closure
- Quickly knowing what you are looking at.
Information Ordering
- Ordering or arranging things.
Reaction Time
- Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
Finger Dexterity
- Putting together small parts with your fingers.
Memorization
- Remembering words, numbers, pictures, or steps.
Extent Flexibility
- Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
Dynamic Flexibility
- Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
Near Vision
- Seeing details up close.
Control Precision
- Quickly changing the controls of a machine, car, truck or boat.
Visual Color Discrimination
- Noticing the difference between colors, including shades and brightness.
Time Sharing
- Doing two or more things at the same time.
Rate Control
- Changing when and how fast you move based on how something else is moving.
Visualization
- Imagining how something will look after it is moved around or changed.
Glare Sensitivity
- Seeing something even if there is a glare or very bright light.
Flexibility of Closure
- Seeing hidden patterns.
Perceptual Speed
- Quickly comparing groups of letters, numbers, pictures, or other things.
Multilimb Coordination
- Using your arms and/or legs together while sitting, standing, or lying down.
Mathematical Reasoning
- Choosing the right type of math to solve a problem.
Number Facility
- Adding, subtracting, multiplying, or dividing.
Gross Body Coordination
- Moving your arms, legs, and mid-section together while your whole body is moving.

Transportation
- Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Mechanical
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Economics and Accounting
- Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Mathematics
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Biology
- Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
Therapy and Counseling
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Chemistry
- Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Sales and Marketing
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Design
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Administration and Management
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Geography
- Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
Philosophy and Theology
- Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
Telecommunications
- Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Personnel and Human Resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics
- Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Building and Construction
- Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Education and Training
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Foreign Language
- Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
Physics
- Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
Public Safety and Security
- Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Production and Processing
- Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Fine Arts
- Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
History and Archeology
- Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
Medicine and Dentistry
- Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Engineering and Technology
- Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Administrative
- Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
Food Production
- Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
Law and Government
- Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Communications and Media
- Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Sociology and Anthropology
- Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
Psychology
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Education

Some college, no degree

Work Experience

No work experience

Training

Less than 1 month on-the-job training

Education and Training Opportunities

Washington Annual Salary

55650/yr

Washington Hourly Wage

26.75/hr

Currently Employed

2,460

Yearly Projected Openings

240

Realistic: People interested in this work like activities that include practical, hands-on problems and solutions. They do well at jobs that need:

Attention to Detail
Analytical Thinking
Independence
Dependability
Persistence
Initiative

Adjustable widemouth pliers
Air compressors
Bare printed circuit boards
Cable accessories
Combination wrenches
Computer servers
Delivery trucks
Desktop computers
Digital testers
Drill press or radial drill
Multimeters
Network analyzers
Notebook computers
Nut drivers
Ohmmeters
Oscilloscopes
Power drills
Power meters
Protocol analyzers
Screwdrivers
Signal generators
Soldering iron
Stripping tools
Vacuum cleaners
Voltage or current meters

Calendar and scheduling software
Cloud-based management software
Configuration management software
Data base user interface and query software
Document management software
Electronic mail software
Enterprise application integration software
Filesystem software
Graphics or photo imaging software
Helpdesk or call center software
Internet browser software
Internet directory services software
Inventory management software
Network connectivity terminal emulation software
Network security or virtual private network VPN management software
Object or component oriented development software
Office suite software
Operating system software
Platform interconnectivity software
Presentation software
Program testing software
Spreadsheet software
Transaction security and virus protection software
Video conferencing software
Web page creation and editing software
Web platform development software
Word processing software

ADDITIONAL RESOURCES

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Computer, Automated Teller, and Office Machine Repairers

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