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Computer, Automated Teller, and Office Machine Repairers

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
  • Summary

  • Details

  • Work Activities

    • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
    • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
    • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
    • Install and configure new equipment, including operating software or peripheral equipment.
    • Assemble machines according to specifications, using hand or power tools and measuring devices.
    • Train new repairers.
    • Align, adjust, or calibrate equipment according to specifications.
    • Complete repair bills, shop records, time cards, or expense reports.
    • Reassemble machines after making repairs or replacing parts.
    • Fill machines with toners, inks, or other duplicating fluids.
    • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
    • Operate machines to test functioning of parts or mechanisms.
    • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
    • Analyze equipment performance records to assess equipment functioning.
    • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
    • Maintain parts inventories and order any additional parts needed for repairs.
    • Test new systems to ensure that they are in working order.
    • Maintain parts inventories and order any additional parts needed for repairs.
    • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
    • Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
    • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
    • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
    • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
    • Align, adjust, or calibrate equipment according to specifications.
    • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
    • Converse with customers to determine details of equipment problems.
    • Travel to customers' stores or offices to service machines or to provide emergency repair service.
    • Maintain records of equipment maintenance work or repairs.
    • Calibrate testing instruments.
    • Advise customers concerning equipment operation, maintenance, or programming.
    • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
    • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.

    Skills

    • Persuasion
      • Talking people into changing their minds or their behavior.
    • Management of Financial Resources
      • Making spending decisions and keeping track of what is spent.
    • Time Management
      • Managing your time and the time of other people.
    • Active Listening
      • Listening to others, not interrupting, and asking good questions.
    • Speaking
      • Talking to others.
    • Negotiation
      • Bringing people together to solve differences.
    • Repairing
      • Repairing machines or systems using the right tools.
    • Instructing
      • Teaching people how to do something.
    • Technology Design
      • Making equipment and technology useful for customers.
    • Mathematics
      • Using math to solve problems.
    • Science
      • Using scientific rules and strategies to solve problems.
    • Monitoring
      • Keeping track of how well people and/or groups are doing in order to make improvements.
    • Operations Monitoring
      • Watching gauges, dials, or display screens to make sure a machine is working.
    • Management of Personnel Resources
      • Selecting and managing the best workers for a job.
    • Coordination
      • Changing what is done based on other people's actions.
    • Equipment Maintenance
      • Planning and doing the basic maintenance on equipment.
    • Systems Evaluation
      • Measuring how well a system is working and how to improve it.
    • Learning Strategies
      • Using the best training or teaching strategies for learning new things.
    • Programming
      • Writing computer programs.
    • Critical Thinking
      • Thinking about the pros and cons of different ways to solve a problem.
    • Social Perceptiveness
      • Understanding people's reactions.
    • Operation and Control
      • Using equipment or systems.
    • Systems Analysis
      • Figuring out how a system should work and how changes in the future will affect it.
    • Judgment and Decision Making
      • Thinking about the pros and cons of different options and picking the best one.
    • Management of Material Resources
      • Managing equipment and materials.
    • Quality Control Analysis
      • Testing how well a product or service works.
    • Reading Comprehension
      • Reading work-related information.
    • Writing
      • Writing things for co-workers or customers.
    • Operations Analysis
      • Figuring out what a product or service needs to be able to do.
    • Troubleshooting
      • Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
    • Service Orientation
      • Looking for ways to help people.
    • Complex Problem Solving
      • Noticing a problem and figuring out the best way to solve it.
    • Equipment Selection
      • Deciding what kind of tools and equipment are needed to do a job.
    • Active Learning
      • Figuring out how to use new ideas or things.
    • Installation
      • Installing equipment, machines, wiring, or computer programs.

    Abilities

    • Finger Dexterity
      • Putting together small parts with your fingers.
    • Speed of Limb Movement
      • Quickly moving your arms and legs.
    • Oral Expression
      • Communicating by speaking.
    • Deductive Reasoning
      • Using rules to solve problems.
    • Memorization
      • Remembering words, numbers, pictures, or steps.
    • Reaction Time
      • Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
    • Speech Recognition
      • Recognizing spoken words.
    • Near Vision
      • Seeing details up close.
    • Static Strength
      • Lifting, pushing, pulling, or carrying.
    • Explosive Strength
      • Jumping, sprinting, or throwing something.
    • Flexibility of Closure
      • Seeing hidden patterns.
    • Peripheral Vision
      • Seeing something to your side when your are looking ahead.
    • Number Facility
      • Adding, subtracting, multiplying, or dividing.
    • Visualization
      • Imagining how something will look after it is moved around or changed.
    • Rate Control
      • Changing when and how fast you move based on how something else is moving.
    • Written Comprehension
      • Reading and understanding what is written.
    • Written Expression
      • Communicating by writing.
    • Fluency of Ideas
      • Coming up with lots of ideas.
    • Information Ordering
      • Ordering or arranging things.
    • Dynamic Flexibility
      • Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
    • Originality
      • Creating new and original ideas.
    • Inductive Reasoning
      • Making general rules or coming up with answers from lots of detailed information.
    • Speed of Closure
      • Quickly knowing what you are looking at.
    • Arm-Hand Steadiness
      • Keeping your arm or hand steady.
    • Extent Flexibility
      • Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
    • Mathematical Reasoning
      • Choosing the right type of math to solve a problem.
    • Perceptual Speed
      • Quickly comparing groups of letters, numbers, pictures, or other things.
    • Control Precision
      • Quickly changing the controls of a machine, car, truck or boat.
    • Gross Body Coordination
      • Moving your arms, legs, and mid-section together while your whole body is moving.
    • Depth Perception
      • Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
    • Multilimb Coordination
      • Using your arms and/or legs together while sitting, standing, or lying down.
    • Glare Sensitivity
      • Seeing something even if there is a glare or very bright light.
    • Problem Sensitivity
      • Noticing when problems happen.
    • Trunk Strength
      • Using your lower back and stomach.
    • Far Vision
      • Seeing details that are far away.
    • Auditory Attention
      • Paying attention to one sound while there are other distracting sounds.
    • Speech Clarity
      • Speaking clearly.
    • Time Sharing
      • Doing two or more things at the same time.
    • Wrist-Finger Speed
      • Making fast, simple, repeated movements of your fingers, hands, and wrists.
    • Night Vision
      • Seeing at night or under low light.
    • Spatial Orientation
      • Knowing where things are around you.
    • Response Orientation
      • Quickly deciding if you should move your hand, foot, or other body part.
    • Dynamic Strength
      • Exercising for a long time without your muscles getting tired.
    • Hearing Sensitivity
      • Telling the difference between sounds.
    • Manual Dexterity
      • Holding or moving items with your hands.
    • Selective Attention
      • Paying attention to something without being distracted.
    • Stamina
      • Exercising for a long time without getting out of breath.
    • Visual Color Discrimination
      • Noticing the difference between colors, including shades and brightness.
    • Sound Localization
      • Noticing the direction that a sound came from.
    • Oral Comprehension
      • Listening and understanding what people say.
    • Category Flexibility
      • Grouping things in different ways.
    • Gross Body Equilibrium
      • Keeping your balance or staying upright.

    Knowledge

    • Administrative
      • Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
    • Sales and Marketing
      • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Personnel and Human Resources
      • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
    • Production and Processing
      • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Design
      • Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
    • Psychology
      • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
    • Sociology and Anthropology
      • Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
    • Education and Training
      • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Public Safety and Security
      • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
    • Telecommunications
      • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
    • English Language
      • Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
    • History and Archeology
      • Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
    • Transportation
      • Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
    • Communications and Media
      • Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
    • Administration and Management
      • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Customer and Personal Service
      • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Food Production
      • Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
    • Computers and Electronics
      • Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • Engineering and Technology
      • Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
    • Mechanical
      • Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
    • Mathematics
      • Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
    • Physics
      • Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
    • Chemistry
      • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
    • Foreign Language
      • Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
    • Fine Arts
      • Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
    • Philosophy and Theology
      • Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
    • Law and Government
      • Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
    • Economics and Accounting
      • Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
    • Building and Construction
      • Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
    • Biology
      • Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
    • Geography
      • Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
    • Medicine and Dentistry
      • Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
    • Therapy and Counseling
      • Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

    Education

    Education
    Some college, no degree
    Work Experience
    No work experience
    Training
    Less than 1 month on-the-job training

    Pay

    Washington Annual Salary
    55650/yr
    Washington Hourly Wage
    26.75/hr

    Washington Employment Trends

    Currently Employed
    2,460
    Yearly Projected Openings
    240

    Personality

    Realistic: People interested in this work like activities that include practical, hands-on problems and solutions. They do well at jobs that need:
    • Attention to Detail
    • Dependability
    • Cautiousness
    • Perseverance
    • Integrity

    Tools

    • Adjustable widemouth pliers
    • Air compressors
    • Bare printed circuit boards
    • Cable accessories
    • Combination wrenches
    • Computer servers
    • Delivery trucks
    • Desktop computers
    • Digital testers
    • Drill press or radial drill
    • Multimeters
    • Network analyzers
    • Notebook computers
    • Nut drivers
    • Ohmmeters
    • Oscilloscopes
    • Power drills
    • Power meters
    • Protocol analyzers
    • Screwdrivers
    • Signal generators
    • Soldering iron
    • Stripping tools
    • Vacuum cleaners
    • Voltage or current meters

    Technology

    • Calendar and scheduling software
    • Cloud-based management software
    • Configuration management software
    • Data base user interface and query software
    • Document management software
    • Electronic mail software
    • Enterprise application integration software
    • Filesystem software
    • Graphics or photo imaging software
    • Helpdesk or call center software
    • Internet browser software
    • Internet directory services software
    • Inventory management software
    • Network connectivity terminal emulation software
    • Network security or virtual private network VPN management software
    • Object or component oriented development software
    • Office suite software
    • Operating system software
    • Platform interconnectivity software
    • Presentation software
    • Program testing software
    • Spreadsheet software
    • Transaction security and virus protection software
    • Video conferencing software
    • Web page creation and editing software
    • Web platform development software
    • Word processing software