ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Customer Service
' Ensures customers are provided with the highest levels of customer service
' Demonstrates proper sales and service techniques as dictated by company leadership
' Consistently provides customers with accurate information equipment availability and use
' Listens to customers and provides courteous and knowledgeable assistance to each and every customer
' Effectively trains customers how to use complex equipment in a safe and effective way
' Coach customers to utilize the correct equipment for the right job
Sales
' Accountable for increasing sales in their department
' Provides information to other associates to improve sales and increase product knowledge across the store
' Ensures merchandise is rented at company established prices
' Knowledgeable of equipment on the sales floor, back stock levels, and locations of products
' Provide a pleasant and safe shopping experience
' Ensure cleanliness and departmental organization standards are met
' Knowledge of local competitive environment
Equipment Repair
' Ensures equipment is serviced, safe, and ready to rent
' Orders repair parts as needed for equipment repair
' Ensures proper check in and check out of equipment
' Maintains repair schedule and regular maintenance schedules for all rental equipment
' Ensures equipment readiness standards and repair times
' Identifies and notifies management of any pricing irregularities in the system
' Performs other duties as assigned.
Special Skills: Rental Industry, Small Equipment, Small Tools
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